What to Do After a Car Accident in Philadelphia: A Step-by-Step Guide

Philadelphia is one of the most dangerous cities in the country in which to drive. The city’s traffic-related death rate is double that of New York City and three times higher than Boston’s. Roosevelt Boulevard, a 14-mile stretch through Northeast Philadelphia, accounts for 13 percent of all traffic-related fatalities in the city and has two intersections ranked among the most dangerous in the entire United States. I-95 recorded 16 fatal crashes along its Philadelphia corridor in a three-year period. The Schuylkill Expressway, locally known as the “Sure-Kill,” recorded 12 fatalities along a five-mile stretch in the same window.

When a crash happens on these roads, or anywhere else in Philadelphia, the decisions made in the first 24 hours determine whether your physical recovery goes smoothly, whether the evidence needed to support your claim is preserved, and whether an insurance company is able to use your own actions against you. Here’s exactly what to do — step by step.

At the Scene

Step 1: Secure Yourself and the Vehicle

Turn on your hazard lights immediately. If the vehicle can be moved safely and without causing additional hazard, move it out of active traffic to a shoulder, a parking lane, or a nearby lot. If moving the vehicle would create additional risk, leave it in place. Philadelphia crashes frequently happen in difficult locations: narrow one-way streets, highway merge points, the high-speed lanes of I-95, and the 12-lane stretch of Roosevelt Boulevard, where stopping in traffic is itself dangerous.

Do not move anyone who may be injured. A rushed or improper move can worsen a spinal injury significantly.

Step 2: Call 911 and Give a Precise Location

In Philadelphia, location details matter. “Near Broad Street” is not enough for a dispatcher. Give the operator:

  • The closest intersection or highway exit number
  • Your direction of travel
  • Which lane are you in if you are on a highway
  • Whether anyone appears injured
  • Whether traffic is blocked

A Philadelphia Police Department report is not optional; it is one of the most important pieces of evidence in any Philadelphia car accident claim. Even in minor crashes, call 911 and request an officer. Do not accept the other driver’s suggestion to “handle it between ourselves.”

Step 3: Check on Everyone Involved

Check yourself, your passengers, and anyone in the other vehicle for injuries. Report any signs of injury to the 911 dispatcher. Be aware that adrenaline commonly masks pain; you may feel fine at the scene and develop serious symptoms within hours.

Step 4: Document the Scene Thoroughly

While waiting for the police, document everything you can safely reach:

  • Photograph all vehicles from multiple angles — damage, position on the road, license plates
  • Photograph skid marks, debris, and road conditions — wet pavement, potholes, faded lane markings
  • Photograph traffic signals, stop signs, and any traffic control devices at the intersection
  • Photograph your injuries — visible cuts, bruising, or swelling — at the scene and again later as they develop
  • Note the time, weather, and lighting conditions
  • Record a brief video panning the entire scene if possible

If you are on Roosevelt Boulevard, I-95, or the Schuylkill, be aware of your surroundings while documenting — these are high-speed corridors where standing near active traffic is dangerous.

Step 5: Exchange Information Carefully

Exchange the following with every driver involved:

  • Full legal name
  • Driver’s license number and state
  • License plate number
  • Insurance company and policy number
  • Vehicle make, model, and year
  • Contact phone number

Get contact information from every witness; name and phone number at a minimum. Witnesses at a Philadelphia intersection or highway on-ramp will scatter quickly.

Do not apologize, admit fault, or say “I’m fine.” Even casual statements at the scene — “I didn’t see you,” “I’m so sorry,” “I’m okay” — are admissible and will be used by the other driver’s insurer to reduce or deny your claim.

Step 6: Note the Police Report Information

Ask the responding officer for the incident report number, their name, and badge number. In Philadelphia, police reports can be obtained from the Philadelphia Police Department Records Unit at 750 Race Street. The report typically takes several days to process. Your attorney can obtain it on your behalf if needed.

In the First 24 Hours

Step 7: Seek Medical Care the Same Day

This is the most important step after leaving the scene. Seek medical evaluation the same day, even if you feel you can walk it off.

Several of the most common car accident injuries produce delayed symptoms:

  • Whiplash and soft tissue injuries often don’t produce full pain and stiffness until 24 to 72 hours after the crash
  • Concussion and traumatic brain injury may initially present as a mild headache or dizziness before worsening
  • Internal bleeding and organ injuries may not produce obvious external symptoms for hours

A same-day medical record, whether from an emergency room, urgent care, or your primary care physician, establishes the causal link between the accident and your injuries. A gap in treatment is one of the first things an insurance adjuster will use to dispute your claim.

Step 8: Notify Your Own Insurance Company

Pennsylvania law requires timely notice to your own insurer after an accident. Notify your insurance company that a crash occurred, but keep the statement brief — the date, location, and that you are seeking medical attention. Do not give a full recorded statement to your own insurer or the other driver’s insurer before consulting an attorney.

Step 9: Preserve Everything

Do not repair or dispose of your vehicle before it has been photographed and evaluated. Keep:

  • All towing and storage receipts
  • Every medical bill, discharge paper, and treatment record
  • All prescription and pharmacy receipts
  • Damaged personal property, including glasses, phone, child safety seat, and helmet
  • All communications with insurers, the other driver, or their representatives
  • All text messages, voicemails, and emails related to the crash

Understanding Pennsylvania’s No-Fault Insurance System

Pennsylvania operates a choice no-fault system, and the option you chose when you purchased your auto insurance determines how your medical bills are paid after a crash.

If you chose “limited tort,” the lower-cost option, your own personal injury protection (PIP) coverage pays your medical bills first, and your ability to sue the at-fault driver for pain and suffering is restricted to cases involving serious injuries (significant impairment of a body function, permanent serious disfigurement, or death).

If you chose “full tort,” you retained the unrestricted right to sue the at-fault driver for all damages, including pain and suffering, regardless of injury severity.

Many Pennsylvanians chose limited tort when they purchased their policy without fully understanding the restriction it places on their rights. If you’re unsure which option you have, pull out your declarations page or ask an attorney to review it; your tort election directly affects the value of your claim.

What Not to Do After a Philadelphia Car Accident

These mistakes routinely reduce or eliminate claims that should have been won:

  • Don’t post about the accident on social media. Photographs, activity updates, or casual comments about your health after a crash are routinely used by defense teams to dispute injury claims.
  • Don’t give a recorded statement to the other driver’s insurance company without legal representation. Adjusters are trained to ask questions that produce answers that minimize your claim.
  • Don’t accept an early settlement offer without legal review. First offers from insurers are almost always below the full value of the claim, especially before the full scope of injuries and treatment is known.
  • Don’t miss medical appointments. Gaps in treatment suggest your injury wasn’t as serious as claimed and give insurers grounds to reduce their offer.
  • Don’t delay contacting an attorney. Surveillance footage from traffic cameras and nearby businesses is typically overwritten within 30 to 72 hours. Physical evidence has a short window.

Pennsylvania’s Two-Year Filing Deadline

Pennsylvania’s statute of limitations for car accident personal injury claims is two years from the date of the crash. Missing this deadline bars your claim entirely. For claims involving government vehicles, including SEPTA buses, city-owned vehicles, or other municipal vehicles, notice requirements and shorter deadlines may apply. An attorney should evaluate government-vehicle claims immediately.

The Law Offices of Craig A. Altman Handles Philadelphia Car Accident Cases

From Roosevelt Boulevard to I-95 to the Schuylkill Expressway to Broad Street, the Law Offices of Craig A. Altman has handled serious car accident cases across every corridor in Philadelphia. We move quickly, preserving camera footage, securing police reports, identifying witnesses, and building the full picture of the damage while evidence is still available.

There is no fee unless we recover compensation on your behalf. Contact our Philadelphia car accident attorneys for a free consultation today, or call (215) 569-4488.

metal border with rivets
Settlement

$20 Million

Wrongful Death in New Jersey

metal border with rivets

Burn Injury in Pennsylvania

metal border with rivets
Settlement

$2 Million

Longshoreman Injury in New Jersey

metal border with rivets
Settlement

$1.3 Million

Bar Patron Assault in Pennsylvania

metal border with rivets

Workplace Injury in New Jersey

metal border with rivets
Settlement

$1 Million

Workplace Accident in New Jersey

metal border with rivets
Verdict

$825,000

Workplace Injury in New Jersey

metal border with rivets
Settlement

$750,000

Individual Harmed by an Exploding Thermos

metal border with rivets
Settlement

$550,000

Neck & Back Injuries

metal border with rivets
Settlement

$440,000

Workplace Injury in New Jersey

metal border with rivets
Settlement

$400,000

Motor Vehicle Accident

metal border with rivets
Settlement

$300,000

Minor with a Broken Leg

metal border with rivets
Settlement

$300,000

Injuries Resulting From a Trip & Fall

metal border with rivets
Settlement

$250,000

Pedestrian Accident

Law Offices of Craig A. Altman - Updated Logo Marquee

Injured? Tell Us Your Story. We’ll Handle the Rest.

Law Offices of Craig A. Altman - Updated Logo Marquee
Tough Cases.
Tougher Lawyers.

Protecting the Rights of Injury Victims in Pennsylvania + New Jersey

If you’ve been injured in a car crash, on the job, or in a slip-and-fall accident in Pennsylvania or New Jersey, call The Law Offices of Craig A. Altman for a free consultation today.

With over 80+ years of combined experience, the Altman Team leverages a deep command of personal injury law in both Pennsylvania and New Jersey, helping you win maximum compensation for your injuries.

You owe us nothing unless we recover compensation for you.